At the Crowne Plaza® Chateau Lacombe the privacy and protection of personal information is important to us. As a provider of hospitality services, the collection and use of customers’ personal information is fundamental to our day-to-day business operations. We are also concerned about the protection of personal information of our employees and representatives.
As a business operating in the Province of Alberta, we are governed by the provincial Personal Information Protection Act (PIPA). This governs the actions of the Crowne Plaza® Chateau Lacombe as it relates to the collection, use, retention and disclosure of personal information as is reasonable for doing business. We adhere to the following principles when dealing with personal information:
CROWNE PLAZA®-CHATEAU LACOMBE WEBSITE PRIVACY STATEMENT
Welcome to the Crowne Plaza® Chateau Lacombe website. Crowne Plaza® Chateau Lacombe recognizes your right to privacy and its committed to protecting the privacy of all visitors to this website.
YOUR CONSENT
By using our website, you consent to the collection, use, and disclosure of your information by Crowne Plaza® Chateau Lacombe in accordance with our Privacy Statement.
COOKIES
Cookies are small files sent to your browser from a web server and stored in your computer. Crowne Plaza® Chateau Lacombe may use cookies to store and sometimes track information about your use of our website. Cookies allow us to customize our website to each visitor’s individual preferences. Cookies are not programs that come onto your system and damage files. If you do not want information collected through use of cookies, most browsers allow you to have the option of denying or accepting cookies. This feature can be deactivated in your browser. Please note that cookies may be necessary to enjoy certain features available on the hotel website.
PERSONAL INFORMATION
In certain areas of our website, certain Personal Information may be voluntarily and knowingly provided to us by visitors to this website. When entering a contest or requesting information, for example, we will ask you for your name, e-mail address, mailing address, telephone number as well as other applicable information.
Crowne Plaza® Chateau Lacombe shall only collect personal information of visitors to the website with prior notification and shall use reasonable efforts to protect any personal information. If you do not want us to have access to your personal information, please do not provide it while using this site. When you do provide personal information you are authorizing us to use it in accordance with the terms of our Privacy Statement, including your right to limit our use of your personal information.
We do not give, sell or loan any of your personal information to any third party unless you have authorized us to do so. Crowne Plaza® Chateau Lacombe reserves the right to access and/or disclose personal information when required to comply with applicable laws or lawful government requests.
We are committed to protecting your personal information from unauthorized access or use by ensuring that the necessary physical, organization and technological safeguards are in place and are appropriate to the sensitivity of the information. All employees, representatives, agents and service providers who act on our behalf are required to abide by our privacy policies and practices.
We welcome your feedback. If there are any questions, comments or concerns regarding the Privacy Statement our you would like to do any of the following, please contact:
CROWNE PLAZA® CHATEAU LACOMBE
Attention: Barbara White - Privacy Officer
10111 Bellamy Hill
Edmonton, AB T5J 1N7
Ph: (780) 420-8372
Fax: (780) 420-8379
Email: privacyofficer@chateaulacombe.com
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