General Catering Information
Due to City and Provincial Health Regulations, all Food and Beverage served in the Hotel is to be provided by the Crowne Plaza®- Chateau Lacombe, with the exception of wedding cakes.
In accordance with City of Edmonton Bylaws, smoking is not permitted in any of the Hotel's Function Rooms.
A guaranteed number of guests is required 72 hours prior to your event. If the guaranteed number has not been received, the charge will be based on the previously discussed attendance figure or the actual number attending, whichever is greater. The Hotel will prepare and set for 5% above the guaranteed number, to a maximum of 20, space permitting. The Hotel reserves the right to change the function room should attendance increase or decrease.
A deposit of $1,000.00 (non-refundable) is required at the time of booking. Full payment is required 72 hours prior to the event. A credit card is required to settle any outstanding charges. In the event of a cancellation the additional deposit portion is refundable if we are able to book a comparable function for the date.
Should it be necessary for you to cancel your event less than two weeks prior to the date contracted, a charge equal to the room rental rate and 25% of the anticipated Food and Beverage revenues will be assessed as a cancellation charge.
Crowne Plaza®- Chateau Lacombe is responsible for all beverage sales and service in accordance with the Alberta Liquor Control Board. The Hotel will supply all alcoholic beverages served in a licensed public area. No liquor service is permitted after 2:00 a.m.
Space for the event is booked only for the times indicated. Should set up and dismantle times be required, please specify at time of booking.
Gratuity of 15% and 5% GST will apply to all Food, Hosted Beverages and Room Rental prices. There is an additional labour charge of $75.00 for meal functions with fewer than 25 Guests. Functions held on Canadian Statutory Holidays will be charged an additional $3.00 per Guest.
The Hotel has two types of centerpieces, which meet the City of Edmonton fire safety code. Candles must be in an approved receptacle - open flames are not permitted.
All live or taped entertainment/music is subject to SOCAN Fees (Society of Composers, Authors and Music Publishers of Canada) - rates are based on the number of Guests attending see Tariff No. 8.